Epson Distribution Center | Quality Policy | Unicomp Ltd

• Consistently deliver products and services that meet our customers, suppliers and partners requirements (Including statutory and regulatory)

• Be flexible to our customers’ and partners’ needs, accommodating them in our procedures where possible.

• Monitor service levels for customers and partners, to enable continual improvement in the quality of service provided.

• Continually work to improve the quality and efficiency of all Company operations, enabling overall business success and profitability.

• Ensure measurement targets are established and continually reviewed by management

• Regularly review the Company Quality Policy, and ensure that it is communicated and available to all employees and interested parties.

• Empower our employees in the development of our processes, including their measures and targets.

• Empower our employees to achieve the tenets of the Quality Policy through the provision of adequate, appropriate resources

• Provide our employees with the opportunity and the authority to promote the continuous improvement of their own processes and the business as a whole

• Continually improve our processes through the discovery, analysis and resolution of Customer issues and feedback, both positive and negative from our customers and partners